Category: Customer Service


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The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age

By: Martin T. Focazio

Price: $4.58

Publisher: Saranac Lake, New York, U.S.A., Amer Management Assn: 2000

Seller ID: 309754

ISBN: 0814404898

Condition: Very Good

0814404898 Clean, tight, mylar over dust jacket, light library use; Ex-Library View more info