The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age

By: Martin T. Focazio

Price: $4.58

Quantity: 1 available


0814404898 Clean, tight, mylar over dust jacket, light library use; Ex-Library

Title: The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age

Author Name: Martin T. Focazio

Categories: Customer Service,

Publisher: Saranac Lake, New York, U.S.A., Amer Management Assn: 2000

ISBN Number: 0814404898

ISBN Number 13: 9780814404898

Binding: Hardcover

Book Condition: Very Good

Jacket Condition: Very Good

kg: 1.00 lb

Seller ID: 309754

Keywords: INTERNET COMMERCE ELECTRONIC RELATIONS CUSTOMER