Customer Service

Business & Economics:Customer Service

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1 Martin T. Focazio The E-Factor: Building a 24/7, Customer-Centric, Electronic Business for the Internet Age
Saranac Lake, New York, U.S.A. Amer Management Assn 2000 0814404898 / 9780814404898 Hardcover Very Good  Very Good 
0814404898 Clean, tight, mylar over dust jacket, light library use; Ex-Library  
Price: 4.58 USD
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